As we care about our customers, we propose open and standard solutions combining efficiency and competitiveness allowing quality of experience and customer satisfaction.
Customer satisfaction is key
Depicted below some customers that trust us for their deployment of telecommunications solutions, both nationwide and international. Lucas Telecom works every day with strategic partners in order to provide customised solutions associated with professional services (installation, integration, commissioning, training, 24x7 SLA/maintenance…).
Some achievements:
- PON/DOCSIS/RF and Video end-to-end Network Assessments in multiple countries
- PON/DOCSIS training with Product training on OLT/CMTS and associated ONT/cable modem config files
- Video Training with Product Training on Edge QAM with multiplexing and scrambling
- Day-to-day Operations of video headend on behalf of the Carrier (change of satellite transponder, line-up change…)
- Transition from existing video headend to more capacity (bandwidth optimisation with transcoding and statistical multiplexing) and more services (new HD channels, addition of Pay-TV bouquets)
Quality service is our value:
Our mission is to deploy worldwide turnkey video solutions, with always quality of service as our leitmotiv.
And all these services are available on all connected devices (Android TV Hybrid DVB/IP Set-Top Box/dongles/smart TV, PC/Mac and iOS/Android tablets and smartphones).
Comprehensive advanced TV services
Live TV service
with 14-day EPG (Electronic Programme Guide)
Catch-up TV
for all programmes for last 7 days
Network DVR
with centralised storage of all recorded contents of subscribers for 90 days
Video on demand
with full catalogue and integration of streaming platforms e.g. Netflix, Amazon Prime, Disney+, HBO Max
Facebook and social networks
YouTube and OTT services
Recommendation engine
for Live and on-demand content